Data support
Your files are precious – losing them can be stressful and costly. My data support services cover everything from recovering lost files to transferring data safely, setting up reliable backups, and securely wiping drives. Whatever the situation, I can help keep your data safe, organised, and ready when you need it.
Data recovery
If you’ve accidentally deleted important files or your computer has failed but the hard drive still works, I can often get your data back. Using specialist software, I’ll recover documents, photos, and other files from PCs, USB sticks, and external drives. I’ll carefully check the drive first to avoid further damage. Once your data is safe, I can help set up a backup system so you don’t face the same problem again.
Advanced data recovery
If your hard drive has completely failed, is making unusual noises, or isn’t being detected at all, I can arrange professional data recovery through a trusted specialist. They use cleanroom facilities to repair or rebuild drives and recover data that normal software can’t reach. You’ll receive a no-obligation quote before any work is done, and I’ll only proceed once you approve the cost. I’ll manage the whole process and return your files securely.
Data backup
Losing precious photos or important documents can be devastating, so a good backup is essential. I can set up an automatic backup system that runs in the background and keeps your files safe – either to an external hard drive, to the cloud, or both. I can supply the right backup hardware or software, including Livedrive Backup, make sure everything works properly, and show you how to check it’s running as it should.
Data transfer
When you get a new computer, phone, or external drive, moving everything across can be a pain. I can safely transfer your documents, photos, music, emails, contacts, and browser favourites from your old device to the new one, making sure nothing important is missed. I’ll keep your folder structure intact, test that everything opens correctly, and can even securely erase your data from the old device if you’re passing it on or recycling it.
Hard drive duplication
If you’re upgrading to a larger or faster drive, I can make an exact copy of your existing hard drive so nothing is lost. This includes Windows, programs, settings, and files – so when the new drive is fitted, everything looks and works exactly as before. This is perfect if you’re moving from a traditional hard drive to a faster SSD for a big speed boost. I’ll fully check the clone before fitting it.
Secure data wiping
Before selling, recycling, or disposing of a computer or hard drive, it’s important to make sure your personal data can’t be recovered. I use professional tools to securely erase the entire drive, far beyond a normal delete, so your files stay private. Whether it’s a single computer or a stack of old drives, I can wipe them safely and provide proof of erasure if you’d like extra peace of mind.
Anything else?
If you can't find the service you are looking for, please feel free to ask - you never know, I might be able to help you.
How it works in three easy steps
Rant
Go on, have a moan about what’s gone wrong – slow laptop, wonky Wi‑Fi, or anything else driving you mad. No need for tech jargon, just tell me how it’s behaving.
Resolve
I’ll get to work – whether that’s visiting you at home or work, collecting your device, or fixing it remotely. You can sit back with a cuppa while I do all the fiddly stuff.
Relax
Job done! Your tech’s working properly again, and I’ll explain everything in plain English before leaving you to enjoy stress‑free gadgets.
Need a quote? No problem!
Not sure what it’ll cost to fix? Just ask! Tell me what’s wrong, and I’ll give you a clear, honest quote before any work starts – no surprises, no hidden extras.
Ready to book an appointment?
The simplest way to book an appointment with me is through my online booking portal. In just two minutes, you can secure a date and time to address your tech issue.
How to book an appointment
Need help with your tech? Whether it’s a computer, laptop, printer, Wi‑Fi, email or something else, I can get it sorted. Book your appointment today.
At home or in your office
Support is available across Sheffield, Dronfield, Chesterfield, Hope Valley and Bakewell.